Terms & Conditions – Marble Art Palace
Welcome to Marble Art Palace. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our website.
1. General Information
Marble Art Palace is a premium marble handicraft brand based in Agra, India, specializing in handcrafted marble inlay art and luxury décor. These Terms & Conditions govern your use of our website and all transactions made through it.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
2. Product Information & Craft Variations
All products displayed on our website are handcrafted using natural marble and semi-precious stones. As a result, slight variations in color, pattern, size, or finish may occur. These variations are inherent to handmade products and do not constitute defects.
Product images are for reference purposes only. Actual products may differ slightly due to lighting, photography, or natural stone characteristics.
3. Pricing & Payments
All prices are listed in the applicable currency and are subject to change without prior notice. Prices do not include customs duties, import taxes, or local charges imposed by the destination country.
Payments must be made in full before order processing and dispatch. We accept payments via secure payment methods as displayed on our website. Marble Art Palace reserves the right to cancel or refuse any order in case of payment issues or suspected fraud.
4. Orders, Customization & Availability
Once an order is placed, it cannot be modified or canceled after dispatch. Custom-made or personalized orders are processed according to client specifications and are non-cancellable once production begins.
In rare cases where a product is unavailable, we reserve the right to cancel the order and issue a full refund.
5. Shipping & Delivery
Shipping is carried out in accordance with our Shipping Policy. Estimated delivery timelines are approximate and may vary due to customs clearance, courier delays, or unforeseen circumstances beyond our control.
Marble Art Palace is not responsible for delays caused by customs authorities, natural events, or courier partners.
6. Returns, Refunds & Damages
Returns, refunds, and damage claims are governed by our Return & Refund Policy. Customers are advised to review the policy carefully before making a purchase.
Insurance claims for damaged items must be reported within the specified time frame as outlined in the Return & Refund Policy. Claims made outside this period may not be accepted.
7. Intellectual Property Rights
All content on this website—including text, images, designs, logos, graphics, and artwork—is the exclusive property of Marble Art Palace and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from Marble Art Palace.
8. User Conduct
By using this website, you agree not to:
Use the website for unlawful or unauthorized purposes
Attempt to disrupt or compromise website security
Upload or transmit harmful code or malicious content
Infringe upon intellectual property rights
We reserve the right to restrict or terminate access to users who violate these terms.
9. Limitation of Liability
Marble Art Palace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability, in any case, shall not exceed the value of the purchased product.
10. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy, including GDPR-compliant practices for international users. By using our website, you consent to the collection and use of your data as described therein.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Agra, Uttar Pradesh, India.
